Careers.
Join Our Mission to Serve the Martindale-Brightwood Community.
Explore rewarding career opportunities at Edna Martin Christian Center, where your work makes a real difference. We’re looking for passionate, community-focused individuals to join our team and help us empower neighbors, enrich lives, and build a stronger neighborhood. Browse our current openings and take the next step in your career with EMCC!
Click on the button below for 2025 Summary of Benefits!
Youth Program Assistant Director
The Edna Martin Christian Center’s (EMCC) Youth Program Assistant Director is a position based within EMCC’s Leadership & Legacy Youth Program. This is a full-time, non-exempt position. The role of the Youth Program Assistant Director is to ensure the integrity and quality of the day-to-day program, support the program administratively facilitate communication with staff, families and program partners, and provide direct service to the youth, as needed
The purpose of this position is to ensure that school-based youth programs at EMCC operate efficiently and cohesively by giving the Youth Program Assistant Director responsibility for day-to-day program operations. The Assistant Director supports the Site Coordinators, who facilitate daily programming and represent EMCC priorities and values amongst school administrators, students, teachers, and parents. The Assistant Director is responsible for proactive planning with Site Coordinators with scheduling and site assignment, program activities and program fidelity.
Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty with fidelity and in alignment with program-specific and organizational policies and procedures. Accommodations may be made to enable individuals with disabilities to perform the essential functions.
In collaboration with the Youth Program Director, oversees enrollment processes for incoming families and students in partnership with each Site Coordinator; manage student waitlist.
Work cross-departmentally to refer the need for counseling, academic support and other supportive services to appropriate EMCC programs and external partners.
Provide direct communication with families including, but not limited to, a weekly update for programming, changes to program schedules, and special programs.
Provide direct coordination and communication with daily transportation staff, maintain and provide the team with updated rosters and routes.
Establish and maintain professional, friendly, effective relationships with school staff, teachers, and partners.
Lead and coordinate centralized family engagement events and activities with the Youth Program Director and Site Coordinators.
Provide opportunities for youth-focused content creation, including drafting program reports, writing blogs, creating programs, leading discussions, research, etc.
Sustain imperative partnerships for programs including direct support for students, professional development for staffing, technical assistance and evaluation, etc.
Maintain inventory of supplies, technology, and materials and coordinate needs with Youth Program Director.
Conduct tours of program sites.
Create and adjust daily schedules to ensure ratios are met at all times.
Partner with Youth Program Director for the overall operation of Edna Martin Christian Center’s facilities and ensure program alignment with grant metrics, the EMCC mission, vision and strategic plan.
Partner with the Youth Program Director in coordinating and supervising curriculum implementation in all age groups, and in planning and developing the appropriate educational documentation at program sites.
Communicate with the Youth Program Director regarding daily schedule, urgent needs, adjustments, etc.
Provide direct service at all sites as needed.
Other Youth Program Assistant Director related duties as assigned.
Staffing & Support:
Provide direct oversight to the Youth Program Site Coordinators and Youth Program Assistants. This includes scheduling and organizing coverage, as needed, proactive program planning and appropriate coaching.
Provide regular technical support and professional development to Site Coordinators to ensure best practices are being implemented and evaluated.
Lead on-site staff (Site Coordinators, Youth Program Assistants, volunteers) in implementing educational and recreational activities such as MyOn Reader, IXL, STEM activities, tutoring, games, crafts, field trips, etc.
Schedule, participate, and lead interviews and recruitment efforts.
Federal & State Regulations:
Ensure that the academic needs of youth are identified and corresponding homework help, remediation and/or lesson plans are implemented at the program-level.
Partner with the Youth Program Director and Director of Data and Impact to ensure grant-based data requirements, including but not limited to, grades, NWEA BOY (beginning of year), MOY (middle of year) and EOY (end of year) and semester-end grades and scores are collected and submitted into program-specific data systems including, but not limited to, Cayen Systems and ETO.
Maintain data privacy and overall student and family confidentiality. Also, maintain an up-to-date database, Brightwheel, from each program site of the following;
Demographic data and family contact information.
School-based data including, but not limited to, attendance, school grades, etc.
Ensure that monthly fire drills are held in compliance with EMCC and State standards and procedures and Legally Licensed Exempt Provider compliance is always maintained.
Complexity of Work:
Within the scope of the job, it requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment, and adapt to change quickly.
Minimum Qualifications
Licensure/Certification/Registration:
Willing to obtain a professional Child and Youth Care credential within two years of employment
Required Credential(s)
Valid Driver’s License and have the ability to safely operate a motor vehicle, as demonstrated by good driving record
First Aid/CPR training as required by the State of Indiana
Up to date Fingerprints/background check, drug screening as required by the State of Indiana
Computer literate (Google Workspace & Microsoft Office)
Required Education:
A minimum of an Associate’s degree in a relevant field, such as K-12 Education, Early Childhood Education, Human Services, or Youth Development, or an equivalent qualification, along with 3-5 years of direct experience.
Preferred Work Experience:
Experience educating and supporting youth from all backgrounds; elementary through high school-age youth
Supervision and/or program management experience
The preceding statements are not intended to be an exhaustive list of tasks and functions for this position. Other tasks and functions may be assigned as needed to fulfill the mission of the organization.
Interested applicants should submit their cover letter, outlining why they consider themselves an excellent candidate for the position, as well as their resume, to employment@ednamartincc.org with the subject line: Youth Program Assistant Director
Childcare Ministry Teacher
The Edna Martin Childcare Ministry teacher has the overall responsibility of providing direct support to children and communication with families. The teacher operates the program within the confines of state, local and agency policies and budget.
Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintain a rich, child-focused, developmentally appropriate environment for the children in his/her care.
- Plan and implement a rich, child-focused, developmentally appropriate curriculum for the
- children in his or her care. Share weekly plans.
- Ensure that we meet state guidelines and that reports are submitted.
- Gather data about each child and keep records that lead to completion of summary reports. The data will be gathered for these reports through anecdotal records, developmental checklists, and portfolios.
- Understand and implement positive behavior management.
- Assist in the general operations of the classroom, including but not limited to: serving meals and snacks, cleaning the classroom when the children have left.
- Attend in-service training and local conferences, and read articles or books that keep him/her abreast of issues and trends in early childhood education.
- Complete all necessary continuing education as required by state, NAEYC and licensing.
- Participate in early childhood staff meetings, and all staff meetings.
- Support, cooperate with, and communicate with other administration,
- Maintain a positive attitude, and contribute to the general well-being of staff and students.
- Work and communicate with families in a positive manner, and on a regular basis.
- Communicate with parents by phone once per month, and send home newsletters.
- Work assigned hours, be punctual, and be regular in attendance
- Behave, speak, and dress in a professional manner.
- Carry out any other task as may be required by the lead teachers or early childhood directors, and carry out the goals and philosophy of the program.
Complexity of Work:
Within the scope of the job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful environment, and adapt to change quickly.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required
Minimum Qualifications:
Licensure/Certification/Registration:
- Valid Driver’s License and have the ability to safely operate a motor vehicle, as demonstrated by good driving record
- First Aid/CPR training as required by the State of Indiana
- Up to date Fingerprints/background check, drug screening as required by the State of Indiana
- Knowledge and ability to facilitate growth of the program.
- Ability to lead ministry work within the classroom while maintaining academic and social standards.
- Respect and love for children.
- Disposition to work positively with others.
- Able to meet requirements per licensing/ministry regulations
Education:
Minimum of Associate’s degree or CDA in Early Childhood (preferred), or experience in early childhood development programs with a plan to gain CDA or pertinent degree within one year of being hired.
Edna Martin Christian Center (EMCC) is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
To apply send cover letter and résumé to employment@ednamartincc.org
EMCC Family Navigator (Bilingual)
Department: Martindale Brightwood Education Zone
Job Summary: The Edna Martin Christian Center’s (EMCC) Family Navigator is a position based within the Indy East
Promise Neighborhood.
The Family Navigator will support families to address their most pressing needs through connections to resources and
services. They will work to develop a trusted relationship to be able to provide support and resources that the family
determines important. The Family Navigator is responsible for working directly with families, building one-on-one
relationships, linking them to and facilitating networks of support, and coordinating the enrollment and referral of
families and children to partner services within the IEPN and MBEZ. Working within a cross-functional family services
team, this position ensures the availability of program supports in the home for all family members that will support the
family’s pursuit of stability and the success of the child’s academic pursuits. Finally, this position will assist in
coordinating school-based and community-based awareness efforts to ensure utilization of community based
programming and engagement opportunities.
The Family Navigator position requires the staffer to work as a liaison between EMCC partners, staff and families to
provide resources to families and students within the IEPN and its target schools. This position requires organizing
individualized meetings with families, the ability to take knowledge of existing programs and resources and put together
informative and engaging opportunities for children and families. The Family Navigator will complete the ASSM and
youth goals, connect the family to intensive 1:1 case coaching services in order to obtain CWF services, and maintain
regular communication with the family using a variety of outreach efforts.
The purpose of this position is to ensure that all students and families within the IEPN have access to individually
connect with the Navigator at their assigned school and link them to resources and networks of support. The Navigator
will be provided regular technical assistance, professional development, consultation, training and team casing for
families.
POSITION RESPONSIBILITIES
- Reports to the MBEZ Director
- Receives and manages referrals from school and community partners
- Recruits, assesses and enrolls families into EMCC programs and services
- Assist the family head of household with resources to address the family's level of need after completion of the Arizona Self-Sufficiency Matrix
- Enters relevant and timely updates into appropriate data systems on a regular basis
- Serve as the family’s liaison with other agencies to ensure a warm handoff and continuity toward progress;
- Work collaboratively with all EMCC staff and community partners regarding community opportunities, services,
and resources - Attend cross-functional team and aligned community meetings
- Assists in the development of quarterly success stories as well as quarterly, bi-annual and annual reporting as
needed; - Assists in the coordination of community awareness efforts related to available programs and services including,
but not limited to, preschool enrollment, parent engagement workshops, behavioral health resources,
afterschool programming, housing opportunities, mentoring programs, and others based on individual family
and student needs - Attends community events (as needed) to support recruitment and program marketing
- Works to create and maintain positive working relationships with families at school and community-based sites
- Completes ongoing professional development as it relates to the role
- Provides five types of supports for referred families, including information and education, resources for
instruction and skill development; instrumental, guiding families in how to accomplish tasks necessary for
moving through systems, empathy and affirmation and advocacy for families and children within systems, as
well as teaching families how to advocate for themselves.
The preceding statements are not intended to be an exhaustive list of tasks and functions for this position. Other tasks
and functions may be assigned as needed to fulfill the mission of the organization.
Edna Martin Christian Center (EMCC) is proud to be an Equal Employment Opportunity employer. We celebrate diversity
and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status,
disability status, or any other applicable characteristics protected by law.
Interested applicants should submit their cover letter, outlining why they consider themselves an excellent candidate for the position, as well as their resume, to employment@ednamartincc.org with the subject line: Employment Interest: Family Navigator
Department: Social Services
Reports to: Financial Capability Supervisor
FLSA Status: Exempt
Salary Range: $37,114 – $48,200
Schedule: Full-Time
Position Summary:
The Financial Coach serves as a vital member of Edna Martin Christian Center’s team, advancing the goals of the Center for Working Families (CWF) integrated service delivery model. This model bundles financial coaching, career coaching, and income support services to help participants achieve lasting economic mobility. The Financial Coach works one-on-one with participants to address immediate financial challenges and build long-term financial capability through personalized coaching and resource navigation.
Specific responsibilities of the Financial Coach include:
Financial Development
- Maintain an active caseload and provide individualized financial coaching using a strength-based, goal-oriented approach.
- Support participants in addressing immediate financial needs while building long-term stability through budgeting, credit improvement, savings, and debt reduction.
- Administer financial assessments and co-develop action plans that align with the participant’s goals and circumstances.
- Facilitate monthly financial wellness workshops and special topic training (e.g., credit, saving, homeownership).
- Develop and strengthen partnerships with financial institutions, housing counselors, and community organizations to connect participants to supportive products and services.
- Assist with decisions related to emergency and barrier-busting financial assistance (e.g., rent, utilities, work supports).
Integrated Coaching & Collaboration
- Actively participate in a multidisciplinary coaching team, coordinating closely with Success Coaches and Career Coaches to provide bundled services and warm handoffs that support participants’ personal, financial, and professional goals.
- Contribute to shared case planning, progress monitoring, and team meetings to ensure a holistic, participant-centered service experience.
- Promote alignment between financial coaching strategies and participants’ employment and income goals, ensuring consistency and continuity across all coaching domains.
Data & Development
- Monitor client’s eligibility to ensure funder compliance
- Enter subsequent CFA, employment, education, entrepreneurship, and income supports reports
- Ensure enrollment and development screening tools are completed in accordance with the time frame of internal processes.
- Accurately create and manage participant files; ensure data is correctly entered into the Efforts to Outcomes (ETO), a client management system within internal deadlines
- Perform follow-up assessments and subsequent data entry according to internal deadlines
- Attend professional development workshops and seminars to further develop expertise
- Attend local round-tables and other learning/networking opportunities in order to deepen knowledge of coaching/case management best practices and resources available for clients
Position Requirements
- Ability to work with diverse populations. Previous work experience with the target population, and/or the ability to provide services in a culturally sensitive manner
- Bachelor’s degree from a four-year accredited institution or 3-5 years of direct case management experience required
- Previous work experience in the social services sector preferred
- Knowledge of the Center for Working Families “bundled” services model preferred
- Ability to work within an interdisciplinary team as a cooperative and successive team member
- Knowledge of education systems, community resources and the ability to build relationships
- Excellent written, verbal, communication and organizational skills
- Proficient in technology and data systems, including Microsoft Office, internet-based tools, and client databases; experience with Efforts to Outcomes (ETO) or similar case management systems preferred.
- Must be available to work a flexible schedule beyond normal business hours.
- Able to advocate for participants to access additional education and/or training opportunities
- Detail-oriented and capable of accurately completing forms, applications, and documentation in both digital and paper formats.
- Ability to manage multiple tasks simultaneously while maintaining a high standard of customer service.
- Hold respect and love for our community including children, teens, adults, and seniors.
Edna Martin Christian Center (EMCC) is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Department: Social Services
Reports to: Senior Director of Stability Initiatives
FLSA Status: Exempt
Salary Range: $46,585 – $60,500
Schedule: Full-Time
Position Summary
The Financial Capability Supervisor oversees the design, implementation, and continuous improvement of EMCC’s financial empowerment services across the full Financial Capability Continuum—Stability, Build, and Grow. This position supports the integrated team of coaches and ensures the delivery of personalized coaching, education, and financial goal setting aligned with each participant’s stage of financial development.
Reporting to the Senior Director of Community Stability Initiatives, the Financial Capability Supervisor, this role advances financial security, resilience, and wealth-building opportunities for individuals and families by guiding a team rooted in trauma-informed, asset-based coaching practices.
This position plays a pivotal role in operationalizing a standardized intake and referral process, aligning financial coaching services with EMCC’s Center for Working Families (CWF) service model, and ensuring responsive, trauma-informed support across program areas. The Financial Capability Supervisor serves as a strategic partner in a multidisciplinary team and works collaboratively with leaders across the Social Services and Workforce teams. The supervisor maintains strong coordination with the Director of Workforce Development and Social Services Supervisor to ensure financial coaching is effectively integrated with career development and income support services. This cross-functional collaboration promotes seamless participant experiences, consistent service delivery, and progress toward shared CWF goals.
Key Responsibilities
Program Oversight and Implementation
- Lead the strategic execution of EMCC’s financial coaching programs aligned with the Financial Capability Continuum.
- Collaborate with Social Services and Workforce leadership to implement a standardized intake and referral process and ensure financial coaching is integrated into trauma-informed, participant-centered service delivery aligned with the Center for Working Families (CWF) model.
- Oversee delivery of 1-on-1 financial coaching, financial education workshops, and asset-building initiatives.
- Ensure that all clients receive tailored services based on their financial assessment, goals, and readiness.
- Maintain program alignment with best practices in financial empowerment and coaching fidelity.
Team Supervision and Staff Development
- Supports coaches and support staff, providing guidance, coaching, and performance evaluation.
- Lead team meetings and continuous learning activities to strengthen coaching consistency and skill development.
- Promote data-informed decision-making, coaching integrity, and service excellence.
- Support recruitment, onboarding, and training of financial empowerment staff.
Client Engagement and Financial Coaching Structure
- Ensure that all participants receive a financial assessment, budgeting support, and credit review.
- Oversee the continuum-based coaching structure: Stability, Build, and Grow.
- Promote integration with Career Coaching and Social Services to ensure warm handoffs and shared planning.
Program Development and Integration
- Collaborate with the Senior Director of Community Stability Initiatives and other department leads to streamline cross-team communication, referral systems, and shared outcomes.
- Coordinate messaging and workflow alignment between public-facing staff and financial coaches.
- Support the integration of financial coaching into all EMCC initiatives where financial health is a relevant outcome.
Data, Compliance, and Reporting
- Ensure accurate and timely documentation in case management and financial tracking systems.
- Monitor performance metrics and outcomes related to financial stability, credit improvement, debt reduction, and asset acquisition.
- Prepare regular program reports and contribute to grant proposals and funder updates as needed.
Qualifications
Education and Experience
- Bachelor’s degree in finance, social work, public administration, or a related field required; Master’s degree and/or AFCPE certification preferred.
- Minimum 5 years of experience in financial capability, coaching, or nonprofit program management, ideally including co-active coaching, income support navigation, or asset-building initiatives.
- Proven experience leading and supporting teams, with a commitment to building a positive organizational culture aligned with EMCC’s values and the direction of senior leadership.
- Strong knowledge of personal finance topics, including credit, debt, savings, and long-term wealth-building strategies.
- Proven leadership skills with experience supervising teams and fostering a collaborative, strengths-based environment.
- Highly organized and self-directed, with strong communication skills and a commitment to nonjudgmental, participant-centered coaching.
- Proficient in data entry and reporting within case management and client tracking systems.
- Hold respect and love for our community including children, teens, adults, and seniors.
Edna Martin Christian Center (EMCC) is proud to be an Equal Employment Opportunity EEO) employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Department: Social Services
Reports to: Senior Director of Stability Initiatives
FLSA Status: Exempt
Salary Range: $46,585 – $60,500
Schedule: Full-Time
Position Summary
At Edna Martin Christian Center (EMCC), our mission is to invest in the lives of all in Martindale-Brightwood and surrounding neighborhoods through community-driven opportunities that foster stability, growth, and a vision of hope.
The Social Services Supervisor is a key leadership role within EMCC’s integrated service delivery model. Reporting to the Sr. Director of Community Stability Initiatives this position is responsible for overseeing the coordination, delivery, and documentation of emergency assistance and stabilization services aligned with the Pathway to Thriving framework.
This position plays a pivotal role in operationalizing a standardized intake and referral process, aligning services with EMCC’s Center for Working Families (CWF) service model, and ensuring responsive, trauma-informed support across program areas. The Social Services Supervisor serves as a strategic partner in a multidisciplinary team. The supervisor works collaboratively with leaders across the Social Services and Financial Capability teams, and maintains strong coordination with the Director of Workforce Development to align financial coaching strategies with employment and income support efforts. This cross-functional coordination ensures seamless participant experiences, consistent service delivery, and progress toward shared CWF goals.
Key Responsibilities
Integrated Service Delivery & Stabilization Support
- Oversee the delivery of emergency assistance and stabilization services in alignment with EMCC’s Pathway to Thriving and team-based model of care.
- Collaborate with Social Services, Financial Capability, and Workforce leadership to implement a standardized intake and referral process and ensure integrated, trauma-informed service delivery aligned with the Center for Working Families (CWF) model.
- Implement standardized intake, eligibility, and referral procedures using ETO (Efforts to Outcomes), ensuring warm handoffs and seamless follow-up.
- Manage all external assistance requests, including walk-ins and community referrals, ensuring equity, eligibility, and responsiveness.
- Maintain knowledge of community partners, public benefits, and external assistance systems to support effective referrals and service coordination.
Program Operations & Compliance
- Provides oversight and leadership for EMCC’s food access programs, including supervision of the Food Security Manager. Ensures program alignment with EMCC’s mission, compliance with funder requirements (e.g., CICOA Commodities), and effective coordination of community partnerships and food security initiatives. Supports program evaluation, quality improvement, and strategic planning related to food access efforts.
- Lead the operations of seasonal programs such as the Energy Assistance Program (EAP), Winter Assistance Fund (WAF), and FEMA grants.
- Maintain compliance with all funder requirements, including documentation, payment processing, and reporting.
- Ensure all assistance activities are accurately recorded in ETO and contribute to EMCC’s integrated data tracking and evaluation processes, including oversight of data entry quality, completeness, and reporting accuracy for assigned programs.
Team Collaboration & Leadership
- Participate in cross-departmental team meetings and contribute to shared case planning, resource alignment, and team development.
- Support onboarding and ongoing training for Social Services staff, interns, and practicum students in trauma-informed care and EMCC’s co-active coaching framework.
- Provide program leadership for seasonal initiatives such as the Holiday Assistance Program and support agency-wide coordination of client-facing activities.
Qualifications
- Bachelor’s degree in Social Work, Human Services, Public Administration, or related field required;
- Minimum 3–5 years of relevant experience in nonprofit social services or community development, with demonstrated experience in direct service and team coordination.
- Proven experience leading and supporting teams, with a commitment to building a positive organizational culture aligned with EMCC’s values and the direction of senior leadership.
- Deep understanding of strength-based, trauma-informed, and coaching-centered approaches to service delivery.
- Experience with integrated data systems and cross-functional service environments.
- Demonstrated ability to work with various populations respectfully.
- Excellent communication, organizational, and documentation skills.
- A commitment to the mission, vision, and values of EMCC and the communities it serves.
- Hold respect and love for our community including children, teens, adults, and seniors.
Work Environment & Physical Demands
Based at EMCC’s main campus with regular engagement across program, administrative, and community spaces. The ability to work across multiple departments and physical spaces within the facility while interacting with staff, clients, and community stakeholders is essential. Standard business hours apply, with occasional evening or weekend responsibilities for events or team needs.
Edna Martin Christian Center (EMCC) is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Department: Social Services
Reports To: Senior Director of Stability Initiatives
FLSA Status: Non-Exempt, Hourly
Salary Range: $32,725 – $42,500
Schedule: Full Time
Position Summary
The Office Manager serves as the operational and administrative backbone of the Edna Martin Christian Center’s 37 Place campus. This role manages front desk operations, maintains office systems, delivers high-quality customer service, and facilitates effective communication and coordination between internal teams and external stakeholders. The Office Manager ensures that public-facing areas reflect EMCC’s values of hospitality, professionalism, and community care.
Reporting to the Senior Director of Community Stability Initiatives, this position provides essential administrative support to EMCC leadership and program teams, manages donation processing, coordinates and contributes to building operations support as needed in collaboration with designated facilities staff.
Key Responsibilities
Front Office and Customer Service
- Welcome all visitors with professionalism and warmth; serve as the first point of contact for the public.
- Serve as a central point of contact by providing information about EMCC services and events to callers and walk-ins, while supporting program teams with tasks that enhance communication and operational efficiency.
- Answer and route phone calls, take messages, and respond to general inquiries.
- Maintain a clean and organized reception and lobby area.
- Manage reservations and calendar for the Gym, Community Room, and SOC Room.
Administrative Operations
- Manage office supply inventory and place orders as needed.
- Coordinate routine office errands such as post office visits and supply pickups.
- Receive & distribute mail; ensure checks are deposited in a timely manner
- Maintain and organize physical and digital filing systems.
- Oversee copier maintenance and office equipment for 37 Place and Ralston.
Donor and Volunteer Management
- Manage all aspects of donor and volunteer records, including accurate data entry, timely donation acknowledgments,, and maintenance of contact databases (e.g., NEON).
- Support and maintain the development of a growing volunteer program by establishing basic systems, tools, and procedures to expand volunteer roles and engagement over time.
- Coordinate volunteer engagement across the organization by overseeing recruitment, onboarding, scheduling, and communication for volunteers supporting administrative, event-based, and program-specific needs.
Program and Staff Support
- Manage the routing and distribution of online enrollment forms, confirming applicants, ensuring timely delivery to the appropriate department or program staff.
- Provide general assistance to program teams with tasks that enhance efficiency and communication
- Support the execution of special projects and community events as assigned by the Senior Director of Community Stability Initiatives or EMCC Leadership.
- Perform other duties as assigned in support of organizational goals.
Qualifications
Education and Experience
- High school diploma required; associate degree or relevant certification preferred.
- Minimum 3 years of experience in office administration or operations.
- Experience working in nonprofit, community-based, or customer service environments preferred.
Skills and Competencies
- Professional, welcoming demeanor with a commitment to customer service.Highly organized with strong attention to detail and follow-through.
- Capable of managing multiple tasks and shifting priorities with grace and efficiency.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook); familiarity with donor databases (e.g., NEON) a plus.
- Proficient working with digital forms, internal databases, and participant records; able to input and route data with precisionStrong written and verbal communication skills.
- Ability to handle sensitive information with discretion.
- Capable of managing multiple tasks and shifting priorities with grace and efficiency.
- Reliable and self-motivated with a team-first attitude.
- Hold respect and love for our community including children, teens, adults, and seniors.
The preceding statements are not intended to be an exhaustive list of tasks and functions for this position. Other tasks and functions may be assigned as needed to fulfill the mission of the organization.
Edna Martin Christian Center (EMCC) is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Department: Social Services
Reports to: Social Services Supervisor
FLSA Status: Exempt
Salary Range: $37,114 – $48,200
Schedule: Full-Time
Position Summary
As part of EMCC’s Stability Initiatives department, the Success Coach is a key member of the Center for Working Families (CWF) service team, providing direct support to individuals and families as they work toward greater financial stability and long-term self-sufficiency. This role focuses on connecting participants to public benefits, emergency resources, and supportive services that stabilize households and remove barriers to achieving career and financial goals.
Reporting to the Social Services Supervisor this position works in collaboration with Financial and Career Coaches, as well as connecting families to staff and resources within the Martindale Brightwood Education Zone. The Success Coach uses a client-centered, trauma-informed approach to support participants in accessing and maintaining the resources they need to thrive.
Key Responsibilities
Public Benefit Access & Stabilization Support
- Screen participants for eligibility and assist with applications for public benefits such as SNAP, Medicaid, TANF, WIC, utility assistance, and rental supports.
- Assist with benefit renewals, documentation gathering, and resolution of eligibility issues.
- Stay informed of changes in public assistance programs and eligibility criteria, ensuring clients receive accurate and timely guidance.
- Educate clients on how income supports can serve as stepping stones to long-term goals.
Coaching & Integrated Service Planning
- Partner with Financial and Career Coaches to develop integrated action plans that align with participants’ long-term goals and current needs.
- Maintain regular contact with participants to offer encouragement, troubleshoot challenges, and adjust plans as needed.
- Participate in case conferencing, shared goal setting, and warm handoffs across the CWF team and .
Resource Navigation & Referrals
- Build and maintain knowledge of community resources and referral partners for housing, food, transportation, and other essential services.
- Serve as a connector between participants and resource providers, following up to ensure successful access and support.
- Identify emergency needs and facilitate access to short-term supports where appropriate.
Documentation & Data Tracking
- Maintain accurate, timely documentation in client tracking systems (e.g., ETO), including enrollment forms, assessments, service milestones, and follow-up activities.
- Ensure data integrity and compliance with internal deadlines, funder requirements, and program protocols.
- Monitor participant eligibility and completion of screening tools in alignment with organizational timelines.
- Contribute to monthly reporting, continuous improvement efforts, and learning communities through professional development and participation in relevant workshops or roundtables.
Position Requirements
- Ability to work with diverse populations. Previous work experience with the target population, and/or the ability to provide services in a culturally sensitive manner
- Bachelor’s degree from a four-year accredited institution or 3-5 years of direct case management experience required
- Previous work experience in the social services sector preferred
- Knowledge of the Center for Working Families “bundled” services model preferred
- Ability to work within an interdisciplinary team as a cooperative and successive team member
- Knowledge of education systems, community resources and the ability to build relationships
- Excellent written, verbal, communication and organizational skills
- Proficient in technology and data systems, including Microsoft Office, internet-based tools, and client databases; experience with Efforts to Outcomes (ETO) or similar case management systems preferred.
- Must be available to work a flexible schedule beyond normal business hours.
- Able to advocate for participants to access additional education and/or training opportunities
- Detail-oriented and capable of accurately completing forms, applications, and documentation in both digital and paper formats.
- Ability to manage multiple tasks simultaneously while maintaining a high standard of customer service.
- Hold respect and love for our community including children, teens, adults, and seniors.
Edna Martin Christian Center (EMCC) is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Reports To: Social Services Supervisor
FLSA Status: Non-exempt, Hourly
Salary Range: $32,725 – $42,500
Schedule: Full-Time
Position Summary:
Our mission at Edna Martin Christian Center (EMCC) is to invest in the lives of all in Martindale- Brightwood and surrounding neighborhoods through community-driven opportunities that foster stability, growth, and a vision of hope. The Food Security Manager will work closely with the Social Services team to ensure food access programs run effectively and serve as EMCC’s liaison for food security-related Quality of Life initiatives.
Job Summary:
The Food Security Manager reports to the Social Services Supervisor and works closely with program leaders to ensure food resources are available to participants throughout EMCC programs, as well as to community members seeking food pantry assistance. The Food Security Manager will be responsible for the operations of the EMCC Food Pantry, support EMCC’s Henry Blair Farm and Garden partnership, and work with neighborhood Quality of Life initiatives related to food access goals.
Essential Duties and Responsibilities:
- Pantry Maintenance & Cleanliness: Maintain a clean, organized, and clutter-free pantry and lobby; perform daily cleaning tasks (including trash removal) and weekly deep cleaning (mopping, shelf organization, and stock rotation).
- Food & Supply Management: Prepare pantry bags for distribution; ensure personal/household supply bags are stocked; monitor and rotate inventory; check for expired items and discard as needed; develop and maintain an inventory system to keep the pantry stocked with adequate supplies.
- Donation & Order Coordination: Receive, track, and organize donations; work with the Office Manager to capture donor information; place and receive food bank and vendor orders regularly (at least twice monthly); ensure readiness to accept and store new supplies.
- Client & Data Management: Check in clients using ETO software, update contact information, and collect data for new clients; provide weekly and monthly data reports to appropriate teams, including the Communications team and Data team.
- Compliance & Documentation: Maintain accurate daily temperature logs for refrigerators/freezers; update the food pantry operations manual (review bi-annually); ensure timely and safe distribution of donations from partners like Second Helpings.
- Program Integration: Work with program leaders to ensure food resources are accessible for program participants across all EMCC departments. Provide leadership for any food-related special projects that connect with the pantry.
- Community Partnership Coordination: Serve as the primary point of contact with Soul Food Indy, the community partner managing EMCC’s farm and garden project and ensure timely distribution and tracking of farm produce.
- Food Access & Quality of Life Engagement: Act as the organization’s liaison for food-access-related Quality of Life plan activities within the community.
- Reporting & Supplies: Submit weekly pantry data to communications team, and monthly pantry numbers for board reporting; order cleaning and distribution supplies as needed
- Volunteer Oversight: Provide leadership and coordination for pantry volunteer groups as requested.
- Servant Leadership: model EMCC core values by treating all guests with dignity and respect; adopt an Asset-Based approach to social services at EMCC
- Other duties as assigned
Position Requirements:
- High School Diploma or equivalent required, degree in Food Service, Hospitality, or Human Services preferred
- ServeSafe Certification preferred (training can be completed upon hire)
- 3-4 years of related experience preferred (food pantry, restaurant, retail or other applicable setting). Experience with community outreach is also strongly preferred.
- Working knowledge of Health Department requirements
- Effective written and verbal communication skills
- Ability to interact genuinely and effectively with volunteers, supervisor, staff, vendors, partners, and community members. Ability to represent EMCC professionally at community events
- Proficient in basic computing including Microsoft Office, Google Suite. Efforts to Outcomes (ETO) experience preferred
- Basic understanding of inventory management and budgeting, data privacy
Physical Requirements:
- Ability to sit at a desk and work on a computer.
- Ability to lift up to 50 lbs.
- Familiarity with operating pallet-jacks
- Strong analytical thinking, organizational skills, and attention to detail; professional, self-directed, and deadline-oriented.
- Willingness to communicate and model EMCC’s vision, mission, values and goals while requiring the same of others.
- Hold respect and love for our community including children, teens, adults, and seniors.
Edna Martin Christian Center (EMCC) is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
